VIDIZMO

Product marketing strategist
July 2023 to April 2024

One AI video company. Many kinds of buyer. Words that fit each one.

From police chiefs to hospitals, lawyers, schools and newsrooms, I wrote for each buyer in their own terms.

I worked at VIDIZMO from July 2023 to April 2024. VIDIZMO makes three AI video products. Each product had many kinds of buyer: police chiefs, lawyers, hospital compliance teams, educators, journalists and retail trainers. I researched 12+ competitors, scored 54+ features in 2 feature matrices for the roadmap, and made 12+ battle cards for sales. Each buyer heard the rules they answer to: CJIS and FOIA for police, HIPAA for hospitals, FERPA for schools and source protection for journalists. Lawyers follow the ABA Model Rules and the Federal Rules of Civil Procedure, plus every law their clients answer to. I wrote feature pages, blogs, cold emails, press releases, film scripts, battle cards, a social plan and a datasheet. Content and campaigns I worked on with the team contributed to about 40% growth in free trial sign-ups, with no paid ads.

About 40%growth in free trial sign-ups, with no paid ads

3 filmsscripted and storyboarded for IACP 2023

54+ featuresscored in 2 matrices the product team used

12 industriesin a go-to-market plan I led and presented to the CEO

IACP 2023: three films for the police chiefs' conference

The eventInternational Association of Chiefs of Police conference. 16,000+ public safety professionals, San Diego, October 2023.

My roleI wrote the three film scripts and storyboards, and directed the creative team.

Also mineThe IACP press release and the social plan around the event.

A two-person campaign: a partner handled other parts.

Shot direction

On-screen text and shot directions come from my scripts. The sketches were drawn for this page.

Press release

TYSONS, Va., Oct 6, 2023 /PR Newswire/

VIDIZMO to Showcase Industry-Leading Solutions at IACP 2023

At booth 5053, VIDIZMO will show public safety teams how their most sensitive data stays secure in a CJIS-compliant environment, with access controls that keep out anyone without permission.

CJIS: the FBI's security policy for criminal justice data.

The social plan

  • August 1 to September 5, 2023, in the run-up to IACP
  • Facebook, LinkedIn and Twitter
  • 60% IACP posts, 40% posts on all three products

Three posts from the plan follow below.

Posts from the social plan

Each one was briefed for the designer: the picture, the words on it and the caption.

Before and after: DEMS

BeforeAn officer buried in folders and loose papers.
AfterThe same officer at a clean desk, with evidence sorted in DEMS.

Digital evidence: the future of police work. Visit us at IACP 2023, October 14 to 17.

Role pyramid: who can do what in EnterpriseTube

Tap any level

Whiteboard explainer script: EnterpriseTube Smart Search

Writing for one reader at a time

Every piece had one named reader. Pick one to see the opening change.

Why this opening

Three habits behind those openings

Explain with something they know

Access rights are abstract. A gallery wall isn't.

Would you visit a gallery where every piece is thrown onto the walls at random? It would be overwhelming. A good video platform hangs your work like a curated exhibit.

Art blog, EnterpriseTube

Name the shortcut they already use

Every buyer has a cheap workaround. The copy has to beat it.

The easiest way to hide data in a document is to change the font color, right? A curious reader can undo it in minutes. Black boxes drawn with markup tools fail the same way.

Policing blog, Redactor

Make “not now” easy to say

The last email offers a later date, so the reply stays easy.

I haven't heard back, so I'm guessing this is a busy time of year for you. Could we talk for 15 minutes next week, or should I check back closer to Q2?

Last email in a sales sequence

From Specs to Copy That Connects: A Benefit-Led Feature Page

Redactor's Chain of Custody page, section by section, with a note on what each part does.

Chain of custody: the record of who handled a piece of evidence, and when.

How it shows in search

redactor.ai › chain-of-custody

Lock Down Digital Integrity with Redactor's Chain of Custody

Safeguard every click, edit and download. Redactor's chain of custody builds trust, defends your story and keeps you compliant.

redactor.ai/chain-of-custody

Ensure evidence integrity with chain of custody in VIDIZMO Redactor

Redactor records every touchpoint of a file, from upload to download, in a log nobody can edit. When a court or an auditor asks who handled it, the answer is one report away.

Start free trialSee plans

Why chain of custody matters

From boardrooms to courtrooms, trust starts with traceability.
Close the accountability gapEvery action is tied to a named user and a time.
Know who downloaded whatSee who opened sensitive evidence, and whether they were allowed to.
Stop insider tamperingA trail nobody can edit leaves insiders nothing to hide behind.
Answer investigators fastWho made it, when, who changed it and who took a copy. All in one place.

What it does

  • Custody report in one click. Download one report for court or for your department's records.
  • Every download tracked. If five people download the same file, you see five entries.
  • Tamper detection. Redactor flags any change made to evidence after it entered the system.
Start free trialTalk to sales
Build trust. Tell your story. Choose Redactor's unbroken chain of custody.
Start free trialSee plans

FAQs

How can Redactor help us stop internal tampering and fraud?

Every action, from opening a file to editing it, is logged under a user's name and can't be changed afterward. People think twice when they know the record will show it.

Can the chain of custody report be used outside legal work?
Can Redactor make audits and compliance reports simpler?

Headlines that sell a feature in a few words

From the other feature pages I wrote for Redactor and EnterpriseTube.

See it. Seal it.Object detection
No pixel left behindObject detection
One key, all accessSingle sign-on
No more needle-in-a-haystack searchesAI search
Your organization, your rulesRole-based access

Feature briefs Written for internal teams and sales enablement: the problem, the ideal customers, the buyer and the core message, on one page.

Content audits for the team

I audited feature pages and site pages, using a checklist I built for the team.

  • Spelling and spacing
  • Word count
  • Paragraph length
  • Heading structure
  • Infographic choices
  • Fact-checking
  • Buyer-journey stage
  • CTAs
  • Links
  • Clear, measurable outcomes

Three headline rewrites, and the rule behind each

Lead with the result

Chain of Custody page

Chain of Custody in VIDIZMO Redactor: Safeguarding Evidence & Compliance

Ensure evidence integrity with chain of custody in VIDIZMO Redactor

An evidence team is judged on integrity. So integrity goes first, and the feature name second.

Use the words people search

Spoken PII page

Safeguard your spoken data with VIDIZMO Redactor

Protect your spoken data with Spoken PII Redaction

The visitor already knows the product. The rewrite names the feature, which is what they typed into search.

Say the job they came to do

OCR page

Uncover Hidden Insights: Make Text Searchable & Accessible with VIDIZMO REDACTOR's OCR

Effortlessly Redact Scanned Documents with OCR Detection Technology

Buyers came to redact scanned documents. The rewrite says exactly that.

Small cuts count too. One note on the Object Detection page simply said: cut “increasingly”.

A feature launch, start to finish

EnterpriseTube's Category Access Rights, March 2024: video folders, each with its own permissions. I wrote all three pieces. The orange line marks the promise they share.

1The brief

Feature
Category Access Rights
Reader
Training and marketing managers
Keyword
organizing your video library
VOD platform170
video library software140
video on demand90
online video library70
corporate video library20

Monthly searches per keyword, from the brief.

2The blog

Want to share a video with someone for a short while? Maybe it's training for a new hire, or a client preview you don't want floating around forever.

Give them temporary access. It works like lending someone a DVD: they can watch it, but only until the date you set.

3The press release

TYSONS, Va., March 7, 2024 /PR Newswire/

VIDIZMO EnterpriseTube Introduces Category Access Rights for Better Control of Video Libraries

Organizations can now create unlimited categories and subcategories for their videos, and decide exactly who can view each one.

Same promise, two voices: a DVD for training managers, a plain statement for editors.

More blogs, with the plan behind each

Cold emails, one buyer at a time

Four buyers, two products. Each first email opens on that buyer's rules and worries.

To
Subject

Their rules

Their worry

The ask

Why the lawyer email names so many laws

A lawyer represents hospitals, schools, police agencies and companies. So a lawyer has to know their own rules and every rule their clients answer to, and has to follow them too. The email names them all, so the lawyer sees their whole workload in it.

  • ABA Model Rules and FRCPThe lawyer's own ethics rules and the rules for US federal civil cases.
  • HIPAAWhen the client is a hospital or clinic, for patient records.
  • FERPAWhen the client is a school or college, for student records.
  • CJISWhen the client is a police agency, for criminal justice data.
  • FOIAWhen a government client receives a public records request.

Strategy and sales tools

Behind the writing sat the research and planning. This is the part buyers never see, but sales and product use every day. I was also a subject expert in internal sales training, alongside the CEO.

12+ battle cards

  • Each card faced a big rival: the largest body-camera and evidence company in US policing, global video-security groups, enterprise video platforms, AI media companies.
  • Questions for the rep to ask, not claims to make.
  • One thing each rival did better, so no call held a surprise.

Question from a card“Which body cameras does their platform accept footage from, besides their own?”

Question from a card“Have they shown you the chain-of-custody report a court would ask for?”

Question from a card“What happens to your files if you ever leave their ecosystem?”

Feature scoring

  • Every claim checked against each competitor's own pages and guides
  • Scores tied to what real clients asked for, not to our wish list
  • The product team used the matrices to plan what to build next
  1. 12+competitors researched, feature by feature
  2. 54+features scored against what real clients asked for in their proposals
  3. 2feature matrices handed to the product team for the roadmap

A 12-industry go-to-market plan

  • I led the plan for Redactor and presented it to the CEO
  • For each industry: at least 30 blogs, an e-book and a playbook
  • User guides for healthcare, journalism, police and education

Invite guest speakers from the IT and data privacy teams of each industry, so marketers hear their problems first-hand and learn exactly how they speak.

From the plan

A new buyer I found: journalists

  • Citizen journalism was rising, and so were privacy worries
  • I added reporters to Redactor's blog plan as a new reader
  • Journalism then became one of the 12 industries in the plan

The blog title I proposed

X Ways VIDIZMO's Redactor Can Boost Your Career as a Journalist

From the blog that followed

A source switches languages halfway through an interview. A typical transcription tool loses the thread. Redactor detects each language and keeps transcribing.

The Redactor datasheet

  • A sheet reps could send after a call
  • Nine features, one line each
  • A full list of laws belongs here, because a datasheet goes to every kind of buyer

VIDIZMO Redactor

Protecting sensitive information. Swiftly and accurately.

Video and image redactionDetects faces, people, license plates, vehicles and weapons automatically.
Audio redactionMutes or bleeps names and other personal details in recordings.
Document redactionHides sensitive text in Office files and PDFs by keyword or pattern.
Bulk redactionRedacts many documents in one go.
Manual redactionSelect text or draw a box to hide anything the AI missed.
Separate copyKeeps the original file untouched and saves the redacted version apart.

What came of it

About 40%growth in free trial sign-ups, with no paid ads. Content and campaigns I worked on with the team contributed to it.
Roadmap inputThe product team used my feature matrices to plan what to build.
Sales used it liveBattle cards on calls, and sales training I helped teach.
A new buyer groupJournalists went from my topic list to a full blog and a place in the plan I led.

Client names, sales figures and competitor names stay private. Samples are lightly edited for this page. All work dates from July 2023 to April 2024.

My signature app

The Life Architect™

I don't only write for software products. I built one: a self-development web app made of interactive tools, not a course.

  • Interactive apps, quizzes and plannersIncluding MoodLift™, MoodLift™ Universal, WealthFlow™, BarakahFlow™, Goal Navigator and Boundary Blueprint.
  • Live, with paying membersIts copy was reviewed by a psychologist, an NLP coach, a physiotherapist, an AI engineer and a spiritual coach, across 4 countries.
  • Installs like a phone appA progressive web app. It keeps data on the user's own device.
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